1. Reach us
Email is the fastest way to reach us. Write to the inbox for your question:
- Your account, a video, help, or a privacy or account-deletion request:
- Payments, refunds, invoices and receipts, CMT Plus billing, Kreator payouts:
- Becoming a Kreator and careers:
- Advertising, partnerships, brand and agency enquiries:
For a payment or refund question, include the receipt number from your payment receipt and the email address on your account.
2. Business details
Content My Trip
Content My Trip operates online only. We do not have a walk-in office for customers.
3. Account support
If you are signed in, Contact Support opens a ticket tied to your account so we can see your videos and payments straight away. Legal notices and copyright complaints can be sent to ; see the Terms and Conditions for what to include.